Terms of Service
Effective from 29 August 2026.
1. Service provider
The service under the “ManaLapa” brand is provided by:
Edgars Pacvičs
Registration number: [to be added]
Address: [to be added]
Email: hello@manalapa.lv
Website: https://manalapa.lv
2. Standard service
For €199 + VAT, one WordPress website is built with 6–8 content sections, mobile-friendly design, a contact or enquiry option, and basic SEO settings. Work starts after the deposit, a completed questionnaire and materials have been received. The standard timeline is 7 working days.
3. Content and edits
Copy is prepared from information provided by the client and must be approved by the client before publishing. The build price includes one combined round of edits. Additional or non-standard work is carried out only after the price and scope have been agreed in writing.
4. Technical maintenance
In the first 12 months, maintenance costs €19 + VAT per month, billed quarterly in advance (€57 + VAT). After 12 months, maintenance costs €34 + VAT per month. This includes hosting, SSL, backups, technical updates, and up to 30 minutes of small content edits per month.
5. What’s not included
Domain renewal, email, paid plugins, licences, e-commerce, booking systems, advertising, photo/video production, new features, and work beyond the monthly 30-minute limit are not included unless otherwise agreed in writing.
6. Communication and response time
WhatsApp is intended for quick communication. Confirmations, edit correspondence, prices and invoices are recorded by email. Maintenance requests are answered within one working day.
7. Ownership and termination
The domain, the client’s logo, copy, photos and client data belong to the client. The collaboration can be ended with 30 days’ written notice. After at least 12 paid maintenance months, the fee for handing over the site is €204 + VAT. The handover does not include third-party licences or the service provider’s reusable technical base.
8. Right of withdrawal
If the agreement for the service is concluded remotely, the client, as a consumer, has the right to withdraw from the service within 14 days in accordance with the laws of the Republic of Latvia. This right applies to both the build service and the monthly technical maintenance.
To exercise the right of withdrawal, the client must clearly notify their decision by writing to hello@manalapa.lv.
9. Starting the service before the 14-day period ends
Since the standard build timeline (7 working days) is usually shorter than the 14-day withdrawal period, before work begins the client must clearly request that the service start earlier and confirm that they understand they will lose the right of withdrawal once the service has been fully performed.
Once the website has been fully built and published, the client loses the right of withdrawal with respect to the build service, provided that, before work began, they gave clear consent to this and confirmed they understood the loss of the right of withdrawal. For the monthly maintenance service, the right of withdrawal is lost in proportion to the maintenance actually provided.
If the right of withdrawal is exercised after work has started but before it is fully completed, the client must pay for the portion of the service actually provided up to the point of withdrawal.
10. Price and VAT
Prices are shown excluding VAT. VAT is applied if required by the service provider’s tax status and applicable law.
11. Processing of personal data
The client’s personal data is processed only to handle the enquiry, communicate, provide the service, keep track of payments, and fulfil obligations required by law. More information is available in the website’s Privacy Policy.
12. Complaints and dispute resolution
Questions or complaints about the service received can be sent to hello@manalapa.lv. A written reply to a consumer’s submission is provided within 15 working days, unless a mutual agreement is reached sooner or objective reasons require a longer review period.
Disputes are first addressed through direct negotiation. If an agreement cannot be reached, the client may contact the Consumer Rights Protection Centre or use other legal remedies provided by law.
Consumer Rights Protection Centre (Patērētāju tiesību aizsardzības centrs)
Brīvības iela 55, Riga, LV-1010, Latvia
Website: https://www.ptac.gov.lv
13. Entry into force and changes to these terms
These terms are effective from 29 August 2026.
The service provider may update these terms if the services offered or the requirements of applicable law change. The terms in force at the time the service was agreed apply to the client.
The current version of these terms is always available at manalapa.lv.